Terry's has always been and continues to be our go-to for most automotive repair needs. They think out of the box on many customer concerns. A car breakdown is a major issue these days for many of us. Terry's works the problem and offers solutions even if they know it is at a cheaper cost to the customer. It's good to know and trust someone who will look for alternatives, understand finances, and continue to be good community stewards. Thank you Terry's for keeping our family "convoy" of cars mechanically sound on our roads.

as always, since we moved to Olympia two years ago with three aging vehicles, Friendly, Dependable, Reliable, Accommodating, Minimalist--fix what's wrong with creativity and simplicity. Love 'em

I called Terry's this morning to see if I could get a headlight replaced. They had it in stock, did the replacement, and had me back on the road within half an hour! Terry's will always have my business.

Getting the initial appt was fast and courteous. Drop off easy. Staff called when they needed to get approval for a couple of things not initially discussed with the tune-up. Service was done fast and based on all my concerns. The car is running great. And, the price was very fair. We have brought our cars to Terry's for many years. You garantee your work.....that is enough for me and my wife. Thanks.....gary and cathy herness

I have always loved taking my cars to Terry's. They know what they are doing and I always feel that they care about my car.

I am so happy that Terry's are very honest people, I recomend them to all my friends, they alway taking care of my truck and cars, thank you for the exellent job.

My routine oil change is anything but routine. The service provided is always friendly and honest - as little as this detail might be, I always appreciate that they do not move my seat when they drive my car to and from their work bay. They don’t leave any remnants of oil in or on my car - and they left a new Terry’s Automotive trash bag in my car and removed my old one that was used quite a bit. I’m a female and will only take my car (Honda Pilot) here for service!

The employees at Terry's did a great job of diagnosing and repairing my car, at what I considered a very reasonable price. I would definitely recommend Terry's if you need auto repair or service.

courteous service, and thorough explanation of the work expected and actually performed. Will be back in the future.Dan

Terry's did a stupendous job repairing my vehicle. Their quality of work and attention to detail to first diagnose a tough problem and then find a solution was very impressive.

I've only driven it a little but it sounds good. Now whirring from bad bearings in the front. With the new rear end and now new front bearings this Explorer should run hard for another 200,000 miles!

Great service- always friendly! We trust Terri’s with all our vehicles!

Second to none ,,,,Everybody is very professional ,, I would recommend it to everyone !!!!

The crew dis top notch

as always (my wife Joyce and I have been customers for years) today's appointment was great ... my car was promptly serviced and the Terry's crew were their usual friendly, very professional treatment was first rate.. I recommend Terry's frequently.

We have been very satisfied customers of Terry's Auto for 18 years. They have never failed to deliver outstanding service. We give them our highest recommendation and encourage others to frequent Terry's Auto. We don't think you will be disappointed.

Routine diagnostics found need for front brake replacement. Safety implications were obvious and brake job was completed in a timely manner.

Thorough, professional and believable. A serious issue with the ABS was found requiring dealer repair. Will explained the problem and solution in fully understandable detail and all of my questions were answered completely. This is another example of how Terry’s has earned our trust over the past 30 years. Honest and competent plus superb communication and customer service.

The description of the repairs was accurate, there was no cost creep up, on time and on budget.

I dropped my car off on Sunday night without an appointment, and it was inspected, diagnosed, and fixed by close of business Monday. Great job as always!

Great experience. The staff is friendly and knowledgeable. They found the issue very quickly and fixed it.

I took my truck in for an oil change and to assess a shimmy in the front end. I expected a major repair bill for the latter problem, but it turned out to be a pretty easy fix. For over 25 years I've trusted Terry's to give an accurate assessment of my vehicles' problems and then do quality work.

Very accommodating! they were able to work with my crazy schedule and fit me in. As a busy-busy person, I really appreciated their customer service. I’ve been coming to Terry’s for 25+ years and will never change!

The service took longer than I had been told but I was kept well informed by the office manager handling my automobile. My bill was clear. The manager I worked with shared that he would add information to my file so diesel exhaust fluid will be checked at each oil change.

Thanks to Brian Kyle Robert Jim and Todd for the knowledge and assistance in all things automotive, and repair, and advice.

The cruise control rocker assembly on the steering wheel of my '96 Jeep Grand Cherokee had cracked and needed replacement. The Jeep dealership told me to scavenge something at a junkyard. So I purchased the part I needed on eBay. I showed up today with the proper replacement parts I had purchased on eBay and asked Will in Auto Electric if he could get them installed. His answer was a cheerful yes. He told me he could have it installed while I had lunch across the street. So I had lunch across the street, and when I came back in about 45 minutes, the installation was complete, and my cruise control mechanism works perfectly. I was in the door and out the door in under an hour and the tab was under $60. Thank you, Will, and thank you, Terry's Automotive.

Thank you for putting my faith back in mechanics to work on my car. After a vey bad experience with a local dealer I was very uneasy about getting my car fixed (even though I knew I had to ). Jim and Billy helped put my fears away and made me feel like they are really looking at the customer not the dollar. I will be bringing my cars to Terry's from now on.

Had oil changed and some checkups done. I was very satisfied as I always am with the service that I received from Terrys. They always keep me informed and are always easy to talk to. I have been using Terrys for about 10 years and will always use and recommend them.

I have been to your shop about 6 or 7 times everyone of them have been pleasant. The customer service is sincere and attentive, the prices reasonable and the work is top notch!

Terry’s is the only shop that I will ever take my cars to. Will, Kyle and the rest of the crew at Terry’s has always made me feel important and always go above and beyond to help me any way they can. I would be lost with out this group of people to stand behind me and my bad luck with cars.

The best! Honest. Professional. Reliable. Stand behind their work. I recommend them to everyone.

Never fail to leave Terry’s without the feeling I’ve been well served for a fair price. Would recommend to anyone.

Very happy with the service I received.

Had to have car towed in on the weekend. I believe their prices are fair and they stand behind their work. Always treated professionally and answers to questions given quickly. Work done in a timely fashion. Will refer friends to them for sure.

In the middle of a rain and wind storm, the motor that raises my drivers window quit working. I hadn’t fully appreciated the ability to lock my car when I left it and to stay dry while driving prior to this happening. I was waiting for Terry’s to open on Monday morning, hoping that they could repair the window that same day. They fit me in and got the window fixed that same day. Thanks!

I've been going to Terry's Automotive for years for both the handling of our 30,000 mile interval factory service work as well as when we need interim things done such as brakes and so on. During this time I've felt they've performed admirably and the prices they've charged have been more than fair.

Front counter and techs on the ball as always. Great service and value. I have been going to Terrys for over 20 years and continue to tell anyone who needs great service this is the shop.

Did the work on the same date and time as promised, kept in touch with me by phone to keep me appraised of the prognosis and progress. Had the truck ready as promised. Was ready to correct any problems when the new part unexpectedly malfunctioned and fit me in for corrective intervention though I had no appointment. This last time was one of many times I have had service done by Terry's and I have been very pleased with the care they have given to my vehicles over the years. Many thanks to staff and owners.

Terry's got my car in quickly. They performed the work in the time frame they had predicted and the price was very reasonable. Thanks!

I worked with Terry's Automotive from afar. They went above & beyond to assist me with everything I needed. They were respectful, honest, and got the job done. I will definitely recommend them to my friends and family in that area!

We have three vehicles--Japanese, German, USA. Terry's has worked extensively on all three in a timely, fix-it-the-first-time, cost-effective way. We were referred to Terry's when we moved here a year ago, and have now referred anyone who asks to them. The staff is a delight to work with. When we had an issue on the road the front desk folks talked us through.

We've used the folks at Terry's for years, and appreciate their consistently high quality service. They are always friendly, and concerned that they perform superior work.

I first went to Terry's in 1991; Terry himself said they were full for the day, but came out to the parking lot and fixed my car himself. Most recently my car needed an oil change, and they found that a mouse had gotten into the cabin air filter. It's all cleaned up now (thanks!!) and my car works better than ever. I will take my car to Terry's for as long as I have a car.

I am a long-time customer and I always feel very comfortable about any car repairs done at Terry's. Staff are knowledgeable and friendly. I trust their judgment about needed repairs, and know they will be done properly and timely.

Dear Terry's Autoshop, We have been visiting you since 1998, your incredible service and kindness is remarkable, we thank you for your courtesy and for your high ethics servicing our cars, we hope we can stay with you guys for ever and a day. Please never change.

Great service, I was offered options and had a chance to discuss the job. The ride service worked very well for me also

These guys are fantastically amazing. Each time I leave there I am always happy, even if I leave spending more than I thought. Will was absolutely amazing to deal with.

Got the work done in a timely manner, discovered a couple of problems and fixed them. The cost was minor, The repairs could have been life saving-missing bolts on ball joint.

Terry's has always impressed me with their professional and customer service. Customer service. Sounds so cliche' but this is what I mean: They listened to me, weighed options for service and repair--provided cost-effective suggestions, AND did not pressure upscale add-ons. True, like any business they are there for profit, but Terry's has always been an honest shop, with honest staff. The terror of bringing my car in for an unknown problem, has always been relieved by good opinion and judgement by Terry's staff. Ironically it seems Terry's will now by a legacy for my daughter--who is equally comfortable bringing her own vehicle in for service!

I'm a full convert to Terry's. Every single phone conversation is helpful and polite; the work is excellent and the once that I had a recurrence, they stood by their work fully and took car of my car and me. My car is old and doesn't follow any of the manuals, apparently, and Terry's staff always take the time to figure the problem out and fix it fully. The shuttle service is very convenient and reliable. There are others who charge a lower hourly rate, but I haven't found anyone so reliable, honest, and easy to work with as Terry's!

Would recommend Terry's to anyone. We have been using their services for 20+yrs. They will always make it right!

I needed a pair of rotors turned in a hurry and Terry's took care of me. Thanks!

You did good.

Brian at the desk always provides consistently excellent service and the personnel do a great job. I highly recommend Terry's without reservation.

I GOT STRANDED ON A TRIP AND ENDED UP HAVING TO RENT A CAR. I CALLED TERRYS AND TOLD THEM MY CAR WAS ON THE WAY TO THEM AND I WAS HEADED ON VACATION AND DIDN'T KNOW WHAT TO DO. THEY TOLD ME NOT TO WORRY AND THEY WOULD TAKE CARE OF IT AND BE IN TOUCH. THEY HAVE TAKEN CARE OF MY FAMILY AND I FOR 25 YEARS. I WON'T GO ANYWHERE ELSE.

I'm driving to Spokane tomorrow. My oil light came on. Terry's slipped me into a busy day to top off my oil so that I could go on the trip. What would we do without Terry's?

I will not take either of my cars anywhere else for maintenance and repairs. I started taking my old CTS to them in 2015--it had so much going wrong, I didn't know where to start. They told what it needed, in order of priority considering safety and the mechanical integrity of the car. It now has about 157K miles on it, every single thing on it works perfectly and it's a joy to drive. They're now doing the same for me with my new (used) car, and I have absolute confidence in their work and their word.

I have a Honda Pilot and have historically had my car serviced at the Honda Dealership. I noticed some concerns with my car and after three failed attempts at reaching the Honda Service Department, I contacted Terry's Automotive under the advisement of a close friend. My experience with Terry's staff to include two shuttle driver's far exceeded my expectations. I will forever bring my vehicle(s) to Terry's Automotive not only for major repairs, but also for oil changes. As a female I strongly recommend this business and they now have my business for life. They were progessional, courteous, compassionate, and extremely cognizant of my time constraints. A personal thanks to Will who was more than gracious each time we spoke. Keep up the excellent service guys.

what else is there to say

Knowing that Todd/Robert will take care of my truck and car when it comes to proper repairs, I have no questions with his ability and his staff to take care of me and provide friendly service. Looking for a trusted source look no further than Terry's Auto!

We have been customers for a very long time. We always are satisfied with the results because they back up their work and keep at it till it is right and we have brought some puzzling issues to them over the years. They are friendly there and professional. But we go there because we trust them and that is no small matter. We wish they could take payments at times and also wish they had weekend service available for the little things like oil changes and quick fix issues. We would and have recommended others to Terrys' Automotive. They are our go to guys and will continue to be. Grateful to know there are honest hard working people happy to do their jobs.

There is a reason everyone I know goes to Terry's. In fact there are loads of them, including great customer service, good communication and thorough explanations of diagnostics, what is needed to repair it, they are on time, and their prices are good. I've been going to Terry's for over 30 years and they have taken great care of 5 different cars over those years. They are totally trustworthy and honest. I couldn't recommend them more highly.

We have always got great service on out Honda Accord V6 from Terry's Automotive, so we decided to take the 2013 Toyota Tundra into Terry's for services which was better than the dealer up in Tacoma.

Great customer service! Timely repairs. Thorough explanations. Competitive prices! Mechanics are pretty easy to find on almost any corner, but these guys you'll want to keep for life! Excellent experience! I would recommend to family and friends.

Terry's has always responded to my automotive needs in an exemplary manner. When it is a simple thing, I am in and finished quickly. When it's more complicated (a gear shift for my 1993 Ford F-250) they kept me informed. Every time automotive care comes up, I let the inquirer know about Terry's. I think I started taking my vehicles to Terry's in 2008 (I moved to Olympia in the Fall of 2007) after having found the local dealership less than adequate, and have not been tempted to go anywhere else.

Terri's is professional in every sense of the word. Great friendly customer service and always a job well done!

I took my truck in for an electrical short in my trailer hitch. I was able to drop it off after hours and had a call first thing in the morning to confirm my request. Not only did they fix my problem for a reasonable price, I was also able to schedule a last minute oil change and they helped me with a low tire that I wasn't aware of. They also told me about other potential areas that need attention and gave me a quote for the work, but I never felt pressured into work that I can't afford or don't need. They are always in constant communication with me while my vehicle is in the shop, they have a taxi van to help me to and from work and every person is friendly and professional. I won't go anywhere else but Terry's.

Exelant service in the last 17 years I have serviced my cars with Terri's

Your guys where able to get my truck up and running right away, and where willing to explain what had happened and how to avoid the problem in the future

Great, as always. Been going to Terry's for over Twenty years. Honest, friendly and know legible.

The latest in a succession of satisfying customer experiences. Always quick, efficient, thorough and above all, expertly performed services. I always come away thinking that I more than got my money's worth, and that's a rare feeling in these troublesome times. Five stars, 100% recommended!

Friendly and they always keep you up to date on what they are doing with your vehicle and what it is going to need in the future. I have been dealing with these guy for a little more that 10 years and when I buy a new vehicle they do my maintenance not the dealer I get it from. I trust them way more than anyone I have ever dealt with. All of the guy there are great and very informative.

Always a great friendly and knowledgeable staff. 100% satisfied with yesterday's appointed.

A #1 , One in a million mechanic shops ,tried a couple of other ones, not a good experience ,

Terry's was nothing but wonderful when we brought our van to be repaired. They gave us a fair assessment of what needed to be done and a fair price to complete the work. I will definitely be using them again when I need a vehicle repaired.

Always helpful and friendly. Work done promptly, professionally, and reasonably priced. Great to have them in my back yard.

We've been taking our cars to Terry's Automotive for over 20 years. They have always provided excellent service, are very honest and help their clients 110%. Vida

Fast repair on my 07 Honda CRV - much lower cost than expected. A pleasure!

Excellent service & fast work on my 1998 Dodge pickup. Needed new radiator & timing cover gaskets & water pump and all related misc parts. Completed a day early.

Staff have basically rebuilt my 1999 K2500 Chevy Pickup from the bottom to the top, including rebuilt engine and rebuilt transmission, front and back brakes, exhaust system, and literally all associated/related parts to those systems. They have stayed on the effort until everything functions exceptionally and have made good in a timely fashion on each job until finished properly. I couldn't ask for anything more and am very appreciative for Terry's commitment to excellence.

Outstanding customer service, accurate estimate, excellent communication on process, and as always- a job well done. My old 1970 farm truck is as good as new on the engine performance side now.

As usual the staff at Terry's are honest about the likelihood of charges. Usually they over estimate work to be done so that when I arrive it is the lesser of two evils. They are knowledgeable and are informative to any level I need. They have even been reactive to sounds from the vehicle that were not an issue for driving. And, to my observation, no matter who is delivering/picking up the car their tone is helpful and informative...no talking down to or over the head of the customer! On top of all this I have always found that the last thing they say "just give us a call if there are any questions, issues" makes me feel that I wasn't just a dollar sign for service but a real customer. Thank you for having great staff!

In a very short time, the van mudflap was reattached, and I was on my way - thank you so much!

As always at Terry's Automotive I received friendly, concerned and prompt service with the great outcome of fixing the problem on the same day!

I have been using Terry's Automotive for many years now and I can not say enough good things about the guys the run and work at the shop. They always treat me with respect and always do the best job for a price that I can afford. I will not take my cars anywhere else for repairs or routine maintenance.

Always excellent customer service, no unnecessary repairs, quality work, reliable crew. New vehicles as well as old beaters get quality care. Best value in area.

Literally every part of my experience with Terry's was professional and friendly! They are established and straight forward. I'll be back!

Have done business with this locally owned business for several years. Always receive excellent, timely, and trustworthy service.

Considerate and kind staff who explain the work they do. Timely. Friendly.

Considerate and kind staff who explain the work they do. Timely. Friendly.

Always looking out for me. Total confidence in all their work and advice.

Very thorough, very fast and very friendly. Good auto repair shop. I recommend them very highly.

Great.

No charge for anything extra. Honest quotes, and very nice people (all of them). But they did send me off with some suggested, honest and non-urgent repairs. I can guarantee you that I'll having the repairs done there. I've spent over $1,000 here at one time (all of it needed) and I left very satisfied and happy. I really love these guys.

Ever wonder if your garage is telling you the right information or if their mechanics have or lack expertise? Either dishonesty or poor workmanship are problems no one wants. I go to Terry's because I have always been treated honestly and because the work they perform is always done right. Terry's has been my garage of choice for over 20 years, There reputation is high. and my experience over that 20 years has verified that reputation to me. My Sonata is over 12 years old now, and it is in GREAT shape because Terry's helps me keep it that way.

Best service in Thurston County!

We had brakes done on our 2007 Dodge Hemi Daytona Charger. Another local mechanic had totally futzed them up a couple years back, so all four corners needed to be totally replaced, including the calipers. We also discovered that the master cylinder had tanked, likely a few days before, which prompted our taking it in. As always, the crew at Terry's was super communicative about everything they were doing on my vehicle. From the quote, to the timeframe when it would be done, to letting me know of additional issues that needed to be taken care of, I was well-informed the entire time. They are professional, friendly, and never talk down to us. If only more businesses would put customer service as a priority like Terry's Automotive. They get my business and will keep my business for as long as they continue to make customer service a top priority.

They do good work, this will be my third time going back..

I was very pleased with the service.

your work deserves 5 star rating and we will continue to be a customer

I got my quote on time, the work was done as scheduled, on time, and the staff knew of the progress each time I called. This shop is built around solid principals.

I knew Terry's provided a wide range of services but when someone tried to punch my door lock out on my truck I checked with them. They made it simple and back to new. And I am sure it was competitive with the dealer although I didn't bother to check.

Recently you had my Toyota in to check some front end problems and I was surprised that you had it done as fast as you did and that the problem that sounded so bad was only a rock in the disc brakes. Thank you for your honesty and expertise in diagnosing and the quickness of your work. Terry L. Craig

Getting an oil change was quick and easy. No complaints.

Kevin in the Alignment Shop was great today. He took care to get me where I needed to be quickly and finished my car ahead of schedule. I am not sure who actually did the work today.....but thank you! I always get top-notch, friendly service at Terry's.

We had a used car check out to see what shape it was in. They did a good job of checking out the car and provided a list of things to get done to make sure it was in shape. Reasonable fee and good service.

We take both our cars to Terry's for all our service. The staff is friendly and helpful and the mechanics are well trained. We are so grateful to be able to depend on Terry's staff for all our auto needs. They are absolutely the best!

The service was great! Terr's always gives you the straight story on the cost. They are in the business of helping you keep your car safe and running, and not overcharging the costumer. I have been a long time customer and will continue to be. I consider Terry's to be the best repair shop in town, and wouldn't go anywhere else to get may cars serviced.

Terry's Automotive has been our go to automotive shop since moving to Olympia 3 yrs. ago. So when we were in the market to purchase a used car, we knew that we wanted their shop to look at the car's condition and analyse any necessary mechanical issues. They were extremely helpful and accommodating to meet the time constraints we were facing to purchase the vehicle we wanted. They thoroughly looked over all aspects of our now new 'old' car and gave us a detailed report of all of the recommended service needs of the vehicle and the related costs. I highly recommend that anyone considering the purchase of a used vehicle have it undergo a pre-purchase inspection.

I just had my brakes checked, because it was due. Apparently no job is too small because it was done cheerfully and professionally. This is why I keep going back to Terry's.

Moved here just over a year ago, tried one other auto shop before finding Terry's. Now I won't try anywhere else! They are always honest about what I need and don't need and never try to pressure me into any unnecessary spending. Great work!

As always, very professional and honest.... best in town.

As always, you were fair, prompt, reasonable and professional. Thank you.

Once again I was surprised by Terry's Automotive. Not to often do I feel like I have a choice when necessary repairs are needed. The heater blower or what you might call the fan went out in my son's car. We dropped it of to get fixed and I get a phone call from Terry's basically asking me if I want to spend more money, or save money. Well what do you think we did. I like the way the guys at Terry's go about there business of helping you rather than trying to figure how much we can get from you.

My beloved car engine was toast.....the folks at Terry's was very helpful and supportive. Even tho I can't have the work done at this time I would not hesitate to recommend them to anyone needing a quality auto repair. Special kudos to Ellen! Thanks so much....

Came in to solve a squeal under the hood. They tightened the belts for free!!

Brian at Terry's Automotive was very informative on the repair options available and the costs associated with them. I received excellent service at a fair price.

Folks at the auto shop are very nice. Like no other, they would listen and try to explain what is the problem first and then tell you to bring in the car and they will try and pin point the exact reason for your car problem without charge. where else can you get such good service? I never knew places like this still existed. thanks Terry's Automotive.

always a great experience when I go to Terry's.

Love this place! Always very helpful, friendly, and knowledgable!

I already said it: high quality service. They analyze everything, tell you what the issues are and let you decide which ones, if any, to take care of on that visit. They are professional, knowledgeable, friendly and honest. If you have a question on anything someone there can answer it for you. They are friendly and honest. I just cannot think of any other group I would rather work on my vehicles. And I have been around long enough to have taken a lot of different vehicles to Terry's. They are also honest. Once the window on my son-in-laws Pugeot kept falling down. I took it to Terry's and they fixed it. However, after getting it home, the window fell down again. I called Terry's and they said bring it in. I did and they fixed it. The mechanic was not sure how far to tighten the bolts holding the window up. The second time was a charm. The window worked - still does and they fixed it on the second try for free. They are honest.

Always good

l recently took my 2004 GMC Yukon in for it's 200,000 service. The vehicle had some other issues that I wanted them to check on. Terry's reviewed my concerns and found the most economical way to address them and get my vehicle back on the road as soon as possible. Terry's is an extremely honest shop and I have complete faith in their mechanics competency. It is my pleasure to recommend Terry's .

This is the only place I'll take my cars. Never had a problem with them, and they always get the problems fixed; add to that that they're reasonably priced and unfailingly friendly and you've got a winner. I'm not saying other places aren't, but why would I go looking for someone else to do my work when I am completely happy going to Terry's?

Always can count on Terry's for great service!

Diagnosed problem correctly. Seemed slightly delayed (said they'd get to it first thing in morning, but by noon, still hadn't looked at it. Initially gave a high quote that included a dealer only part. However, after research, did find after-market part saving $1200. Finished job in timely manner. End price was $60 higher than quote, but quickly adjusted without question when I inquired about it. All in all, good service, fair price. I'll use them again.

They diagnosed my problem quickly and accurately. The service was completed within a few hours at a reasonable price and my vehicle was ready for pickup at the end of the day. They got me in the same day without an appointment.

Terry's completed another oil change for me. They are great to work with and even gave me a ride back to work. I would suggest Terry's Auto any day of the week.

Always keep us well informed of what is going on with our vehicle when it's in your shop! Great service!

This was a combination of "routine" periodic service (the truck has almost 100,000 miles on it) and special attention to some worn parts in the front suspension. As usual the work was done in a timely manner and very professionally.

As always, they tell me what needs to be done to keep my car on the road.

Been going here for 19 years plus. Great service, prompt, and reasonable prices. You can't beat these guys!

As always, the work was performed on time and as quoted. Thank you.

Every time I take my cars,you guys do a exellent job thanks to taking care of my cars you mechanic are doing exellent job thanks.

I've been a customer of Terry's for 30 years and have always had consistently excellent service. I can't imagine going anywhere else.

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Thanks for another great service.

Staff is very friendly and they work hard to get the job done as fast as possible.

The mechanics were polite and professional, and they assessed my car compassionately. I felt like I could trust them and was very happy with the service done. Thank you guys so much.

Fast and friendly. Always gets it right. Terry's took me to work and picked me up. They called with suggested service. I've been a customer for over 25 years. I wouldn't go anywhere else.

Just a standard oil change. At a convenient time. Also convenient courtesy rides to & from work.

The entire crew at Terry's is amazing. Thank you very much!!

My mind is at ease when I drop my car off with you, Even when it's just for an oil change.

The service was outstanding from my first phone call to Terry's to when I picked up the truck when it was finished.

Excellent service, excellent employees

Gave detailed breakdown of all work needed. As I am going to sell the car, they Identified the most critical items and just did that work. Car drives great now.

The team at Terry's Automotive are possibly the best at client service I have ever experienced. They miraculously are able to interpret my description of the sound or wobble and do the maintenance required. They are a very pleasant, friendly and positive; they research the best price for parts; explain what is happening; and keep me in the loop as things change. I highly recommend Terry's Automotive any chance I get and will continue to do so.

Very accommodating.

As always, Terry's Automotive goes above and beyond service. They tell you what is wrong with your vehicle, even the things that should be fixed, but not essential.

Great!

These guys you can trust -- completely!!

Always have my front-end alignments done at Terry's Automotive, straight answers to my questions, good price and no BS. I think the customer is first here!

We have ALWAYS gotten the best service at Terry's Automotive.

5 Star for sure! Professionalism begins with the phone call. Everyone is extremely cordial and friendly and prompt to answer the phone, and begin the process of finding out what you need. Service is done in a timely fashion and you know exactly how much time it will take and how much it will cost before they start the process. They are respectful of their customers and aim to please!

As always good service friendly and honest service. We only use Terry's.

Once again the crew at Terry's Automotive save my bacon - er - Buick. They do wonderful work at affordable prices. They have worked on all my cars over the years from my 1971 Ford LTD convertible to my current car. I will always got to Terry's and I've recommended them to family and friends.

Another great experience at Terry's where everyone is always very friendly and helpful. My car was serviced in a short amount of time and ready to get back on the road.

Easy to work with and speedy service.

I LOVE having Terry's service my car. I recommend them to all of my friends.

Excellent customer service and expertise. Customer is valued. I would recommend them anytime.

Thank you for the detailed "customer education" provided. No concerns with the services rendered.

I have an 1991 VW Vanagon, & they did the research from an outside vendor to determine what I needed.... Courtesiuly & professionally. It was not an easy fix, yet they did it quickly, communicating all the way! I would highly recommend them for any foreign vehicle troubles!!

Excellent response to a near emergency situation. Truck is running near perfect.

I look forward to seeing you all every time my car needs servicing. I love the way you treat your customers and each other.

Terry's is always awesome... luv them!

Building trust with any auto repair shop is difficult for a non-mechanic. It's even riskier when you trust your luxury brand to an INDY. Terry's seeks to build trust and confidence from day one. They do a quality job and patiently answer any question.

As always this shop has provided me with excellent service. the guys here are very informative on the diagnosis of my vehicle. They we're prompt and efficient in providing me options and getting the job done. Thank you.

Service was good and done in a timely fashion. The problem was identified, the technician called and discussed with me before doing the work.

TERRY'S AUTOMOTIVE ROCKS!!!!

Terry Auto always delivers top quality service and all of the service staff greet you as you enter and are very knowledgeable about your vehicles. The mechanics are also well trained and current on their certification and training to work on every vehicle so your mfg warranty is safe.

Quick, courteous, professional work. They always make things right. Won't take my vehicles anywhere else.

Terry's has done work on all of our vehicles for the past 10+ years. They are always courteous, efficient and always has kept us informed on any additional issues they may have found during the process. Their suggestions are always right on and they don't do work that isn't necessary. I trust them implicitly.

Outstanding service as always!

Responsive, Courteous, Knowledgeable, Efficient. No disruption to my day. Deliver the service when they say they will.

Quick oil change on a date/time that was convenient to me, with a quick ride to and from work. And a dead brake light repaired at no charge.

Very helpful!

Brian and brink are great!

Every thing was just fine.

Always like going here, good work for a fair price.

Great Job! They kept me informed and had the job done right on time!

Always polite. Takes a little long for the oil change. Was there an hour with appointment. I am always satisfied with the work though.

I Love visiting Terry's. I trust in their skills and expertise and always feel like I am getting a quality repair/maintenance job for my car.

This is just the most fantastic shop.

Outstanding service. As usual.

Always great service! Honest about what your car needs in servicing and doesn"t try to sell you things you don't need.

I was very unsure of the issues with my car upon taking it to Terry's. But they figured it all out for me very quickly and I got my car back same day! Plus the price was well below what I had thought it would be. Thank you guys again! I would definitely recommend others to this shop.

I've been going here for years and they always listen to my complaints regarding the car and solve the problems quickly. Always pleasant, efficient, and don't say I need repairs that aren't necesssary.

As always, fast curtueous and hpnest!!

Terry's Automotive is a fabulous place. I'm new to town and needed my car service. Every time I call or walk in, I'm greeted warmly and feel like I am with friends. Terry's employees take the time to listen, figure out what is needed on the car, and are always honest and up front about the work and time it will take. They are super stars in my book and I will continue to bring my car here and recommend them to family and friends.

The only shop I will take my vehicles to. Terry's is an honest, reliable business.

The shop was ready for me when I arrived--the appointment was honored. The time estimate was remarkably accurate. No extra services were pushed. Everyone was honest and straightforward--I can't ask for more.

It was a nice surprise to leave Terry's with a bill less than what I spent to have my weed trimmer repaired.

I started taking the work van to your business when I was a 23 year old college student new to Olympia. Everyone I asked said to go to Terry's. Now I am 45 and I have been taking my car to Terry's since I could finally afford my own after college. My daughter now takes her car to Terry's. I see no reason to change a nice relationship. They are respectful, handle a stressed mom with a broken car well, give you chocolate, will give you a ride home and a ride back to your car when it's fixed...... They are an obvious family business with the next generation seemingly striving and succeeding at keeping the same good customer service and excellent caring work. I trust them.

Excellent service. Trustworthy.

My experiences at Terry's Automotive have been EXCELLENT every time I needed my car serviced or repaired. I recommend them to my friends, family, and neighbors all the time.

The best honest car care and the best customer service! Ever.

I was pleased with the service & timely manner that you got our truck done.

Always happy with Terry's. Honesty, friendliness, top-notch work. What else do you need?

We love Terry's auto shop. They always do a good job, price is fair and the work is done quickly. We don't take our truck or car any where else. Jeff and Vanessa Stufft

Leslee and I continue to enjoy being able to entrust our vehicles to you. Your

Our used Mini car upkeep was an unknown to both us and Terry's. They gave me very good information on the needs and condition of our car. It will be good to have it worked on by you from now on.

Todd worked me in on short notice, ran a fast diagnostic and sent me on my way.

Thanks for going the extra mile!

Terry's is a great! They have been servicing and repairing my cars since 1994 when after going to several others, they found what the problem with my car was. They are honest also.

Terry's has been consistent over the many years I have gone there. The mechanics do great work and back it up. They don't do unnecessary repairs but inform you of future repairs that may be coming up. They shuttle you to and from work. And the work is completed on time. I trust Terry's to fix the problem and it is comforting to know that I have a mechanic who I don't have to second guess. They even tell me when the repairs seem unworthy for the vehicle rather than have me sink dollars into something that is not worth it. I totally trust them to do the job right, back up the work, and charge me a fair price.

We have used Terry's for close to 20 years. Always had fantastic, honest service. This last visit was no exception. They cut their labor costs to stay within the quote that had been given even though the job required many more hours of labor than expected. Won't take my cars anywhere else.

Amazing Service.

BEFORE I JUST TO TAKE MY CARS TO DIFFERENT MECHANICS,UNTIL A FRIEND SUGGEST TO TAKE MY CAR TO TERRY'S AUTOMOTIVE, I AM GLAD THAT I LISTEN TO MY FRIEND BECAUSE EVERY TIME THAT I TAKE MY CAR TO TERRY'S AUTOMOTIVE THEY TREAT ME VERY NICE AND TAKING GOOD CARE OF MY CARS, THANKS GUYS.

In the Pass I had taking my cars to different mechanics but none of them were honest until I was recommended by a friend to take My car to Terry's Automotive I was so glad that I listen to my friend because I am happy the way they treat me and my cars thanks you guys are doing outstanding job GOD your business

Thanks for always being so considerate and helpful. We feel confident driving cars that have been well serviced and maintained at Terry's Automotive.

Thanks like always for taking care of my cars and trucks.

As always, we are very happy with the service at Terry's Automotive. The staff are friendly and always anxious to accommodate our needs. We have the utmost confidence in the work they do for us. Wish they had a Hawks Prairie shop.

They never do anything unnecessary. Most places will tell you that your vehicle needs a long list of stuff done, not Terry's. And they don't talk to me like a clueless woman either. They will always get my service.

Very good, however, needed to remind folks of things that were not included when the appointment was requested on-line. Took an extra day because of the missed requests. Will not use the on-line request for further appointments. Not had this problem when contact by phone to request the appointment.

Outstanding as always! Will never take my car to another shop ever again. Cannot beat the quality work, honest estimates, and the feeling that they really care about their customers and maintaining a long-lasting relationship.

Excellent service as always. The folks at Terry's are very trustworthy. Now my whole family of four cars uses Terry's. I trust them to send my teenage daughter in without us to get honest advice and recommendations. Top notch.

When I contacted Terry's with the request to replace a headlight, they found a way to get me in and the problem fixed. I'm a teacher, and commute daily to my school. Kyle was helpful, understanding, courteous. I'm on my way again...able to see in the early, dark hours when I am traveling.

We always get the best from the staff at Terry's.

Caring, Honest, and Timely. I am looking for the opportunity to have an established relationship with a service center. So far so good.

Entire staff was awesome, even delivering bad news. Also got a jump from the nice lady at the counter! This place is the best, honest and affordable. :)

Wonderful service!

I never have to worry about the runability of my vehicle when I take it to Terry's, no matter what the problem is they are always able to fix it! I love and appreciate that!

Terri and I have been bringing our vehicles to Terry's Automoticw for over the past 26 years. We appreciate the hometown/family owned atmosphere. In addition, the honesty and professionalism is refreshing. The Team at Terry's has always been a pleasure to work with and they have gone out of there way to help us in a number of situations. A simple smile, handshake and a have a nice day are not things that are taught. They come from the person w/in. You have a great Team and we wouldn't take our vehicles any place else. Happy New Year and Terri and I hope 2015 provides numerous blessings to everyone at Terry's.

When my care overheated in Seattle and I was faced with the decision to tow it a mile away or to Olympia to Terry's it was a no-brainer. I was willing to pay extra to have my car taken care of by the one I trust. As usual, the work was done quickly and expertly. I can't recommend more highly Terry's Automotive. I wouldn't go anywhere else even if I'm in Seattle.

As usual everyone is wonderful!!

Great people, very competent and honest. It is always a pleasant experience.

Funny but bringing my car in for service is like visiting old friends. Very personalized service!

You always take great care of my truck and also tell me what I can do to prevent further damage/visits!

Terry's Automotive is a breath of fresh air in the car repair arena. They are honest, fast, and excellent! We would not take our car anywhere else. They were able to repair our Honda in one day when we unexpectedly broke down. They have our complete trust.

Needed an oil change and Terry's got me in on late notice. Came ready to wait for an hour or so. Was out of the office within 40 minutes. Great service. have been going there for over 5 years and pleased every time.

I am so thankful for Terry's automotive and there kindness and expertise. My car broke down at the intersection near them but I didn't get it fully to there shop. They picked it up from the grocery outlet parking lot for me and did a great job explaining the issues and what my options were to keep driving it. They go above and beyond with advice! I called to ask them about a couple of cars I was looking at buying to get their opinion and they told me exactly what I needed to know to make my decision. I'll continue going to Terry's because of how knowledgable they are and how great they are in customer service.

Always great customer service & quick turn around.

Always great service. Up front honest. Communicative. Willing to take the time to answer my questions and options.

Count on courtesy, intelligence, and honesty when you visit Terry's Auto. It seems to run in the family. And it spreads to the whole shop. I actually enjoy going to my mechanics no matter the news. I love the explanations and diagrams. Well run shop and terrific leadership. Craig Mar Chun, public high school teacher.

Friendly, helpful and quick. I don't feel like Terry's tries to sell unnecessary service.

first rate work and as always wonderful customer service!

As always, Terry's fixes the problem.

Best auto shop in the country... know what they're doing, rates are fair and their customer service is awesome. luv 'em

What a great place to take your car to be cared for!

Good service

These guys go way beyond the call of duty when it comes to problem solving. Long story short, they couldn't figure out why/how there was was a strange noise going on while braking, so they affixed a Go-Pro camera underneath my rig to watch for the problem when they took it out for a test drive. This ruled out a key issue and the problem got fixed! They are dedicated and resolved to find/fix problems like I've never seen nor experienced by ANY automotive service.

I've been going to Terry's for years and have always found them to be speedy in their work, don't sell me services I don't need, and are pleasant to boot!

We took our Acura into the shop for an oil change and the extras offered under the $39.95 special. Everything went as promised. Good job, as always.

as always , a good experience

Replaced my 2002 jeep Grand cherokee radiator at a competitive price. Heater didn't work when I picked up, they diagnosed it as the blend doors. They offered to repair for parts only . It was a labor intensive job but they fulfilled their word and all is well with the jeep. Totally recommend for honest fair priced work.

Very good service. D. B. S.

I would highly recommend Terry's.

I was able to get our Silverado pickup in for service for an oil change on Monday. I needed to leave on Tuesday for family obligations out of town.

Thanks

Terry's is the only place to take your auto! Thanks for doing a great job!

Excellent, as always.

My family loves Terry's Automotive. I trust you completely and have never had a weird interaction with anyone at Terry's. You folks rock. Please keep up the chocolates - it really helps ease the emotional pain of car expenses. .

They finished before they said they would, provided excellent customer service, and did it at a fair price. Recommended.

The Honda is still running. That is always a plus. Having several younger folks in the family with older cars will keep us coming back for some time. It is just a matter of trying to figure out which one to bring in next.

Excellent

I have been going to Terry"s for many years with a few cars for service and repairs. I have always received great service and informative explanations for repairs. Good people!

I was able to to get my Honda Civic an oil change, a long distance trip inspection, and tires rotated - and a ride to and from work - between 8 am and 1145 am. At 8 am I told them I needed the car by noon & they did a great job to meet that need. Very helpful. Not the least expensive shop but their service is good. Great folks too.

You guys are great! i have been totally impressed by your excellent services to both my vehicles. You kept me posted about the progress of the repairs the entire time. I am also grateful for your honesty and integrity. i will continue to be a repeat and satisfied customer as long as you continue to be in business....

Finished a difficult AC job early, and it works great.

Thank you so much for taking care of my car!!!

The team at Terry's Automotive is always professional, personal and pleasant to work with. They are efficient in determining the problem, responsive to questions and concerns and always make sure that I am 100% satisfied before I pick up my car. For as long as I own a car, Terry's Automotive will be my support team. Thank you!!

Everything always turns out good.

No better in the Olympia area

I have been a customer for over 2 decades and have NEVER been disappointed with anything regarding service, car knowledge or courtesy and friendliness with staff, mechanics and management. I have referred lots of people to Terry's Automotive over the years and will continue to do so in the future.

always competent courteous service with employees going the extra mile

friendly, fair service

I'm always satisfy with the job that you guys do with my cars and truck

I have never received anything other than complete courtesy, professionalism and respect. That is hard to find anywhere, much less when dealing with auto repairs. I trust this shop 100% and find they go above and beyond every time we come in, whether it's a routine oil change, anticipated maintenance, or unexpected problems. Brian, Rob, and Will, along with the rest of the Terry's Automotive group, have my complete respect and my auto business for life.

As always, I received prompt, courteous service.

I love everyone at Terry's. They are skilled at what they do, friendly and so accommodating. I trust them implicitly. I look forward to tune- up time . I love how they interact with each other and with their customers.

You guys are the best!! Always quality service!!

Will was very honest and respectable to deal with. It is always a pleasure to bring my car repair needs there knowing that I won't be suckered or pushed into unnecessary repairs.

always the best service

As always, I was in and out for my scheduled appointment. Thanks for the quick service so I could feel confident that I'm ready for an upcoming trip across the state.

good service , professional staff ,as always.

Everything completed to my expectation.

Easy to work with. Good prices on parts. Provided helpful little things that made the experience much easier. Good show.

Everything completed to expectation.

Professional, curteous staff. Excellent service as always. I am moving from the area soon, and sad to lose an automotive shop I trust.

Our last visit was really short, but cost us tow truck fees. Thought we needed a fuel pump, but it was just flooded!!!

Great service, and very fast! Thank you so much!

We appreciated the quick turn around time. The employees were courteous.

As usual I was well taken care of.

Fifteen years plus they have cared for my vehicles. They have always been friendly and professional. I can always count on my vehicles being fixed right the first time but if I ever had a problem I know that I can count on them to make it right. The best example of a business getting it right. Thanks Mark

I will never take my vehicles anywhere else. They're honest, have fair prices, and great service.

Excellent service! Very courteous and knowledgeable office staff as well as fast servicing of my car. I also receive email reminders when service dates based upon anticipated mileage arrive.

I love taking my car to Terry's Automotive. The guys always treat me and my car with respect. They are very professional in that they:

I've always liked the service we get at Terry's. Have been coming here for years. All the staff is great!

Our experience with Terry's has been first-rate, approaching 200,000 miles on both cars.

Terrry's Automotive has taken care of every car I've owned since I moved to Olympia...and they take care of my son's autos as well. They are extremely knowledgeable - very nice - always on time and many times underestimate. I cannot explain in words how very good Terry's Automotive is...they are family owned, local business. I would not hesitate to recommend Terry's to any one with any type of car.

Tod, given that he already had a full plate, was incredibly responsive to my Explorer emergency. Resulting from Tod's efficiently getting parts organized for my vehicle - I picked up my car late Friday afternoon. I was quite pleased because I was not expecting my Ford till Tuesday at the earliest. Outstanding effort!

I always trust them to do a good job!

I won't take my care anywhere else. They are fast, skilled, reasonable, responsive.

Terry's Auto is always easy to schedule and the work is done on time. I appreciate the service we've had from them for the past 13 years.

Since we've been taking our vehicles to Terry's we have had the best results

The guys are always knowledgeable, polite, and they do a great job. Always good service at Terry's.

well satisfied with your service as usual including being ferried to and from home to your shop to our home at S Sleater-Kinney & 21st.

I have trusted the repair and maintenance of all my vehicles to Terry's for the past 25 years and have always found an honest, fair, and quick response. Terry's has performed everything on my vehicles from an oil change to a transmission replacement and they have clearly explained any repairs that were needed and the projected cost so that there has never been any surprise when I pick up my vehicle.

Great experience

as always a very good experience.

The repair to my car was very fast and well done. GOOD JOB !!!

Every experience has been great. Both my husband and I have used them for our vehicles and as a woman I never feel like they are trying to sell me something just because I'm a girl. We have even be told we didn't need to do anything. Such a joy to hear those words. And of course that means I feel like there customer service is fantastic!!!

The service was great, the employees were helpful and they got the job done right and fast.

wonderful as always....

Always friendly service! We love supporting a local family owned business that always takes care of us in a timely manner.

As always, my scheduled service was done on time. I very much appreciate the shuttle service so I can get back to work while my car is worked on.

I was very impressed with the service and follow through with the work Terry's completed for me. They completed the engine replacement quickly and within the budget initially quoted. They have definitely earned my future business.

Excellent, as always!

I have an 1999 Chevy truck which most automotive shops are either not equipped to properly handle, or not properly staffed to either diagnosis or make needed repairs for. I had some severe issues with the throttle, idling, and shifting. Terry's Automotive did an outstanding job of thoroughly identifying the issues and properly correcting all of them. Plus, they also identified other short and long term problems which needed to be addressed, which isn't done by very many businesses. I was especially pleased with the way in which Wil kept me informed, laying out options and costs. I will certainly take my vehicle back to get other needs addressed and for routine maintenance.

Terry's Auto has always been my first choice for doing business. Great place to have a Dr. in the house when it comes to servicing my car or truck. Jim Bennett

Timely and the work was done right WHEN the right parts arrived.

Again, Terry's has enhanced the trust of knowing they will identify needed repairs and costs, as well as when NOT to repair. Thank you.

The service rep greeted me by name when I came into the front office. The car was done in just over an hour from my arrival. The total price was exactly the estimate.

Good as usual and completed on time also, I will be bringing it back in a couple of thousand miles just to have it checked to make sure that the trany is working like it is supposed to.

Everyone that encountered, from the shuttle driver to the cashiers, were extremely nice and accommodating. Not once did I feel pressured to do anything. Great experience!

Once again, the entire staff at Terry's Automotive did an excellent job on my car. Terry's Automotive has worked on every car I've had. My 1971 LTD Ford Convertible, they kept it in tip top shape. My 1995 Ford Ranger, my 2003 Ford Focus....and now my 1994 Buick Century. I refer friends to Terry's all the time....they are wonderful. Their work is always excellent. I would highly highly highly recommend Terrry's to ANY ONE needing car service.

I had the best mechanic experience ever here. Seem very honest and professional.

Great place to take your vehicle, very honest and loyal to there customers.

Every time I go to Terry's, I know that I have entrusted my car to an honest bunch of mechanics. They are like family.

As always, great service, impeccable advice.

You guys are great. Recently I was asked by another one of your customers if you remembered my name when I walked in the door. My response: "Don't think so but they know which car belongs to me and have a good idea of the work they have done. In my book that's much better."

excellent!always very courteous and helpful. and I have a ride to and from work while my car gets fixed.Been a customer for over 12 years and love the family owned company and also their customer focused service. thanks so much!

Terry's has provided prompt and professional service to my cars for 15+ years. They stand behind their work and provide great all around service.

Terrys is a great place to take your vehicle to get worked on. I took my f250 do an oil change and they did a great job. The truck was acting up and they scanned the vehicle for me and drained my fuel water separator for free. Also I acouple a months ago I had to get the truck towed in to the shop and had it dropped off at their over night parking and they took care of everything. They have great customer service and mechanics are awsome. They are a little pricey but well worth it. I definately recommend terrys.

As always you only did what was necessary at the time and gave me a time line for doing the rest rather than insist that I get everything done at once. The work was done in a timely fashion, and as usual, I have no complaints what-so-ever.

I not only get expert service, I get an education! Any question I bring to the guys at Terry's gets a complete and thoughtful answer. Much appreciated from this female customer!

Always a great experience. We've had you service my wife's car

Came in for an oil change and as alway you were prompt and polite.

Great and reasonable service. I recommend Terry's on a regular basis.

As always, our favorite car repair guys (and gals) do quality work! Thank you for the quick diagnostic and getting me back in circulation again. We'll be back...you can count on it.

Our 2002 Kia Sedona's plate number is 701 YQB NOT 241 NLT Not 241 NLT.

Excellent customer service and work as per usual! I will never take my car anywhere else!

it was great...the guys and Rachel are always wonderful to me.....and terrific for my cars!!!!

Friendly

Terry's Automotive always gives us the straight scoop on what is wrong with our car. They also take time to give us data on what to look for in the future.

Terry's automotive staff are courteous, professional and knowledgeable.

These guys and gals are the best! I have always been greeted with respect and listened to carefully with whatever automotive concerns I may be experiencing. Even if after driving off their lot and find that the problem is not completely resolved, they humbly ask me to come back and correct the issue immediately. Not being a mechanic myself, it is a great comfort to me that I can trust their diagnosis and recommendations to correct the problem. I would recommend them to anyone. Quality, reputable and upstanding work is what Terry's represents to me.....I have complete confidence in their diagnosing ability and know that I can trust what they do, how they do it and that what they charge is competitive and realistic. In my opinion, they are the best in Thurston county!

a good job.

Very responsive for appointment, work appears fine, information for future consideration. Issue was that the car needed oil and a new filter, evidentlly that was not communicated (done by wife and daughter), and consequently was not done. You have the mileage information.

Great service, knowledgeable professionals!

Thanks to Terry's for diagnosing my problem. Check engine light came on, with no other symptoms. Turned out to be a mice nest under the hood! Thanks for fixing everything same day!

I scheduled an appointment to repair a major oil leak, which I thought was a failed main engine seal ($400 repair quote). However, shortly after I dropped off my vehicle, they called to inform me that the main seal was fine and the problem was a minor o-ring leak ($100 repair). My wallet is happy and I greatly appreciate their honesty. Thank you!

Excellent as usual.

i have always gotten great freindly service from terrys.the only reason i take my own cars to les schwab for oil changes and lubes is because i get free tire rotations with my oil changes,and i don't want to go to two diferent places.if you offered the free tire rotation when i got my oil changed every 5,000 miles on both of my vehicles i would come there with them too.

As always, Terry's exceeded my expectations. I brought a vehicle in for a major (90,000-mile) service, only to be advised that most of the work was unnecessary, since we had completed much of the routine maintenance in the spring while the vehicle was in for other repair work. What a pleasant surprise! Total bill: about $40.00. Always nice when you're expecting a bill of $400.00 or more. Honest professionals with integrity. Gotta love Terry's Auto...

Will and Kyle,

Terry's was recommended to me by a coworker. So, I setup an appointment and thought they were professional and good at explaining it at my level.

As always, I had a professional and friendly experience with Terry's. I received timely, same-day service for my scheduled appointment. Before doing any work that wasn't already agreed upon, I received a call from Kyle to verify my wishes. I can't imagine going to another shop for our family's service needs because I trust everyone at Terry's. Thanks, guys!

Good work. Always helpful and professional.

Diagnosed my "check engine" lite problem quickly; informed me that it was the hybrid battery that was still under warranty. Convenient ride from work to pick up the car.

Your Service Manager was knowledgeable, professional and customer oriented. Great to work with and the needed work was completed as promised!

My car is a luxury sports sedan, less than 8 years old but with 221,827 miles. We did a routine periodic service plus a transmit ion service. I received a heads-up on a couple things which are likely to need attention during the next year or so. In addition, an honest assessment of the pros and cons of continuing to drive the car and face major repairs such as a new transmission/engine vs. trading the car now. An honest 3rd party opinion is always helpful and certainly appreciated by me.

We appreciate your professionalism and excellent customer service, and trust our automotive work will effectively taken care of.

friendly personalized service as always. thorough but unwilling to charge you for unneeded parts or labor.

Service was good. Thank you so much for helping me out.

Professional friendly staff; honest work with suggestions for what needs work now, and what can wait.

Fantastic service as always. Great job of diagnosing and fixing the problem and getting our vehicle back to us quickly! The only shop I will trust my cars with. I highly recommend Terry's Automotive!

Awesome Shop!!! Will continue to take my vehicles there until they close or I move from the area!!!!

Wonderful service as always! We always bring our cars to Terry's.

Terry's always does a good job.

Great service as always! Brought in for a 70k check. Kyle was his usual friendly self!

Friendly, quality service all of the time. Fixed the issues on all of our vehicles. Reasonable prices

Very Good service at a reasonable price

Terry's is the best in Olympia by far!

As always , good , knowledgeable service .

Great professional service.

I have been going to Terry's since I was in college 20 years ago. I have several auto shops in a 5 mile radius of my house and I drive 20+ miles to take my vehicles to Terry's. They are professional, courteous, and I never feel cheated. Service check-ups are a fraction of what they are at the dealership. Many of their service personnel have been there for the two decades I have been going here - I think that says something. HIGHLY recommend.

wonderful service, always helpful, courteous, thorough and explains everything, looks for the most cost effective options for us. have used their services for over 12 years on several cars. do yourself and your friends and family the biggest favor and value and use Terry's!

I have been a loyal customer of yours since 1997 & have recommended you to friends & family on countless occasions.

you and your team are always wonderful....

I appreciate your punctuality, honesty and integrity.

Great service. Diagnosed the problem and fixed much of it.

Very pleased with work. Friendly and professional

Your work was on time and you investigated a whine I had in the heater fan and told me what would be the cost - and why - and how to avoid overheating it if the problem became more severe. Friendly and helpful as always.

The staff was extremely knowledgeable and professional - it's awesome!! I might not have liked the problem with the car:( but there thorough explanations of everything that was going on was very reassuring.

We have been using Terry's Automotive for more than a decade. Staff has always been very courteous and on time. From the body work they used to do to a simple oil change, prices have always been fair. Thanks for a great job!

Quick service.

As a woman I appreciate not being talked down to. The personnel at Terry's always patiently explain to me what needs to be done with my car and allow me to make the decision without aggressive selling.

Great service. All was done in a timely manner.

Excellent, as always. I have no hesitation recommending Terry's for any size automotive repair.

Excellent, courteous, and prompt service as always.